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Affiliate Terms

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    KOA Kids Affiliate & Paid Partnership Program Terms and Conditions

    Plain-English summary

    This summary is included to help creators understand the program quickly. It is not a complete statement of the legal terms. The formal terms below apply if there is any inconsistency.

    What you can earn

    • Commission: 20% commission on Eligible Net Revenue from the customer's first Eligible Sale validly attributed to you.

    • Fast-Track Bonus: A one-off A$50 bonus if you publish or deliver KOA-approved Ad-Ready Content within 10 days after receiving your onboarding product.

    • Sales Milestone Bonuses: One-off cumulative bonuses when you first reach A$500, A$1,000, A$1,500 and A$2,500 in cumulative Eligible Net Revenue from Eligible Sales.

    • Referred Affiliate Override: From 1 May 2026 until 11:59 pm Sydney time on 31 October 2026, KOA is offering approved Affiliates a 5% override commission on Eligible Net Revenue generated by approved creators they refer into the program. No override commission accrues on sales after 31 October 2026 unless KOA extends the offer in writing.

    • Product Seeding: You may choose one month of Tummy Time, Boost or Grow+Thrive to get started, subject to availability and KOA approval. A second refill month is unlocked after you publish or deliver a KOA-approved Ad-Ready Video. Ongoing free product is at KOA's discretion.

    What we need from you

    • Be honest, disclose your relationship with KOA, and only use KOA-approved claims and talking points.

    • Do not make disease, cure, treatment, diagnosis, prevention, medical or guaranteed-result claims unless KOA approves the exact wording in writing.

    • If you are a health practitioner, health professional or otherwise present yourself as health-qualified, do not professionally endorse or recommend KOA products unless KOA has approved the exact content as legally permitted.

    • Create family-safe, child-safe and brand-safe content that protects parent trust.

    • Do not direct KOA advertising primarily to children, use child-focused calls to action, or use kidfluencer-style content unless KOA approves it in writing.

    • Do not use coupon sites, brand bidding, fake redirects, spam, self-purchases, household purchases intended to generate commission, or any misleading promotional method.

    • Promptly edit, correct, archive or remove KOA-related content if KOA asks you to do so.

    Content rights

    You own the original content you create. However, you grant KOA broad rights to use Approved Content for organic marketing, paid ads, reposting, editing, cropping, captioning, whitelisting, boosting, repurposing, and related promotional use in accordance with these Terms.

     

    Formal terms

    1. Parties and acceptance

    These Terms and Conditions govern the KOA Kids Affiliate & Paid Partnership Program between KOA Kids Pty Ltd (KOA, we, us, our) and the creator, parent, practitioner, ambassador, company, agency, manager, representative or other approved participant accepting or participating in the program (Affiliate, Creator, you, your).

    By applying for, accepting, signing, or participating in the program, using an Affiliate Link or discount code, receiving KOA product, creating KOA-related content, or accepting any commission, bonus or product benefit, you agree to be bound by these Terms.

    If an agency, manager, company or representative accepts these Terms on behalf of a creator, that person or entity represents and warrants that it has full authority to bind the creator and to grant or procure all licences, consents, permissions, approvals and platform access contemplated by these Terms.

    These Terms apply together with any approved application, onboarding form, program schedule, campaign brief, claims guidance, product instructions, platform instructions, or written direction issued by KOA. If there is any inconsistency, KOA may determine the order of priority unless expressly agreed otherwise in writing.

    2. Definitions

    Ad-Ready Content means content that KOA determines, in writing, is suitable for organic or paid marketing use, including because it is technically usable, clear, high-quality, properly disclosed, brand-safe, compliant, free of restricted third-party materials, free of non-approved claims, and aligned with KOA's current campaign and claims guidance.

    Ad-Ready Video means a video that qualifies as Ad-Ready Content and is suitable for KOA to use, boost, whitelist, edit, repost, or run in paid media.

    Affiliate Link means a unique tracking link issued by KOA or its affiliate platform.

    Approved Claims means product claims, benefits, comparisons, talking points, statements, captions, scripts and descriptions approved by KOA in writing or included in KOA's current packaging, official product pages, campaign briefs or claims guidance.

    Approved Content means content created, posted, delivered or submitted by you that KOA approves or uses in connection with the program.

    Attributable Sale means a sale that KOA's affiliate platform, tracking systems, discount code records, order records or internal systems attribute to an Affiliate in accordance with KOA's attribution rules. An Attributable Sale is not necessarily an Eligible Sale and will only generate Commission if it satisfies the requirements for an Eligible Sale under these Terms.

    Bonus means any Fast-Track Bonus, Sales Milestone Bonus, referral bonus, discretionary incentive, or other non-commission payment offered by KOA.

    Commission means the commission payable on Eligible Net Revenue from Eligible Sales.

    Content means videos, photos, images, Reels, TikToks, Stories, posts, captions, scripts, voiceovers, reviews, endorsements, raw footage, stills, comments, creative concepts, or other materials created, posted, delivered or supplied by you in connection with KOA.

    Eligible Net Revenue means the amount actually received by KOA from an Eligible Sale, excluding GST, VAT and similar taxes, shipping, discounts, refunds, chargebacks, cancelled orders, payment reversals, gift cards, store credit, fraudulent orders, self-purchases, unauthorised transactions and any other amount KOA reasonably excludes in calculating affiliate payouts.

    Eligible Sale means a completed, paid, non-refunded, non-cancelled, non-fraudulent first purchase by a new-to-KOA customer that is validly attributed to the Affiliate in accordance with these Terms. Where KOA elects, an Eligible Sale may also include the first purchase by a win-back customer who has not ordered from KOA in the prior six months. Unless KOA expressly agrees otherwise in writing, repeat purchases, subscription renewals, recurring rebills, later subscription orders, replacement orders, upsells, add-ons, gift cards, self-purchases, household purchases, cancelled orders, refunded orders, chargebacks and fraudulent orders are not Eligible Sales.

    Fast-Track Bonus means the one-off A$50 bonus described in Section 5.

    Override Commission means the 5% override commission described in Section 7.

    Override Promotional Period means the period commencing on 1 May 2026 and ending at 11:59 pm Sydney time on 31 October 2026, unless KOA extends, varies or replaces that period in writing.

    Product Seeding means KOA's discretionary supply of products to an Affiliate for trial, household use, content creation, promotional use, or other program-related purposes.

    Program Materials means Affiliate Links, discount codes, product samples, claims guidance, scripts, campaign briefs, logos, images, product information, brand assets, technical instructions, platform instructions, or other materials supplied by KOA.

    Prohibited Claims means claims that are disease, diagnosis, treatment, cure, prevention, therapeutic, guaranteed-result, medical advice, exaggerated, fabricated, misleading, non-approved, unsupported, or otherwise not permitted by KOA.

    Referred Affiliate means a new affiliate introduced by you, accepted into the program by KOA, and confirmed by KOA as eligible for Override Commission.

    Sales Milestone Bonus means one of the one-off milestone bonuses described in Section 6.

    3. Program approval and structure

    Participation in the program is subject to KOA approval. KOA may approve, reject, suspend, pause or remove any applicant or Affiliate at its discretion, with or without reasons.

    Upon approval, KOA may provide you with an Affiliate Link, discount code, onboarding product, platform access, campaign instructions, claims guidance, or other Program Materials.

    You must use the Affiliate Link, discount code, Program Materials and KOA brand assets only as permitted by KOA and only in accordance with these Terms.

    KOA may change, pause, discontinue, or vary the program, commission rates, bonus structures, product eligibility, attribution rules, Product Seeding, campaign requirements, approved products, Affiliate eligibility, or Program Materials by written notice, platform update, website update, email, or other reasonable notice. Unless KOA states otherwise for legal, compliance, fraud-prevention or platform-integrity reasons, changes apply prospectively and do not reduce Commission or Bonuses already accrued on Eligible Sales before the effective date of the change.

    For clarity, KOA may prospectively increase, decrease, suspend, withdraw, replace or restructure any Commission rate, Bonus, Override Commission, Product Seeding benefit, promotional incentive or other financial offering under the program by giving notice in accordance with these Terms.

    4. Commission

    KOA will pay the Affiliate a commission equal to 20% of Eligible Net Revenue from each Eligible Sale validly attributed to the Affiliate in accordance with these Terms.

    Commission is payable only on the customer's first Eligible Sale, unless KOA expressly agrees otherwise in writing.

    Where the Eligible Sale is a subscription order, Commission is payable on the initial subscription order only and not on any renewal, recurring rebill, later subscription order or repeat purchase by the same customer.

    No Commission is payable for repeat purchases, subscription renewals, recurring rebills, later subscription orders, replacement orders, upsells, add-ons, gift cards, cancelled orders, refunded orders, chargebacks, fraudulent orders, self-purchases, household purchases, unauthorised discount use, coupon leakage, or transactions generated through prohibited promotional methods.

    KOA may withhold, reverse, claw back, deduct or set off Commission where a transaction is later refunded, cancelled, charged back, reversed, found to be fraudulent, duplicated, ineligible, attributed in error, generated in breach of these Terms, or subject to manifest error.

    5. Fast-Track Bonus

    KOA may pay a one-off A$50 Fast-Track Bonus if you publish or deliver Ad-Ready Content within 10 days after confirmed receipt of your onboarding product.

    Content only qualifies for the Fast-Track Bonus if KOA confirms in writing that the content is Ad-Ready Content.

    KOA may reject content for bonus purposes if KOA considers that the content:

    1. is not technically suitable for paid or organic use;

    2. is blurry, unclear, poorly lit, low quality, or incomplete;

    3. includes licensed music, trending audio, stickers, GIFs, link stickers, polls, question boxes, quiz stickers, third-party footage, or other elements that limit paid media use;

    4. includes non-approved claims or Prohibited Claims;

    5. lacks required disclosure;

    6. includes children or other people without appropriate consent;

    7. is off-brand, unsafe, misleading, non-compliant, or unsuitable for KOA;

    8. cannot reasonably be used by KOA in organic or paid marketing; or

    9. does not comply with these Terms or KOA's instructions.

    KOA's decision on whether content qualifies as Ad-Ready Content is final, except in the case of manifest error.

    6. Sales Milestone Bonuses

    KOA may pay the following one-off Sales Milestone Bonuses when the Affiliate first reaches the relevant lifetime Eligible Net Revenue threshold from Eligible Sales:

    Lifetime Eligible Net Revenue threshold

    Bonus

    A$500

    A$50

    A$1,000

    A$100

    A$1,500

    A$150

    A$2,500

    A$250


    Unless KOA states otherwise in writing:

    1. Sales Milestone Bonuses are cumulative, meaning the Affiliate may earn each threshold bonus once when they first reach that threshold.

    2. Each Sales Milestone Bonus may be earned once only.

    3. Thresholds are calculated based on Eligible Net Revenue from Eligible Sales, not gross sales.

    4. Refunded, cancelled, charged back, fraudulent, self-purchase, household purchase, unauthorised, ineligible or reversed orders do not count toward a threshold.

    5. KOA may delay payment until the relevant sales have passed any refund, cancellation, chargeback, fraud or compliance review period.

    6. KOA may withhold or reverse any Sales Milestone Bonus if the relevant sales later become ineligible or were generated in breach of these Terms.

    7. Referred Affiliate Override Promotional Offer

    KOA may, from time to time, offer approved Affiliates the opportunity to earn an override commission on sales generated by new affiliates they refer to the program.

    For the promotional period commencing on 1 May 2026 and ending at 11:59 pm Sydney time on 31 October 2026 (Override Promotional Period), KOA is offering a 5% Override Commission on Eligible Net Revenue from Eligible Sales generated by approved Referred Affiliates, subject to these Terms.

    A referred creator will only become a Referred Affiliate if KOA accepts them into the program and confirms the referral relationship in writing or through KOA's affiliate platform. Unless KOA agrees otherwise in writing, the referred creator must be accepted and the referral relationship must be confirmed during the Override Promotional Period.

    Override Commission is payable only on Eligible Net Revenue from Eligible Sales generated by the Referred Affiliate during the Override Promotional Period. For clarity, Override Commission does not apply to the Referred Affiliate's repeat purchases, subscription renewals, recurring rebills, later subscription orders, cancelled orders, refunded orders, chargebacks, fraudulent orders, self-purchases, household purchases, unauthorised transactions, or ineligible sales. No Override Commission will accrue on sales generated after the end of the Override Promotional Period unless KOA expressly extends the offer in writing.

    Override Commission is payable only while:

    1. the Referred Affiliate remains active and approved in the program;

    2. the referring Affiliate remains active and approved in the program;

    3. the relevant sales are valid, eligible and not refunded, cancelled, charged back, fraudulent or generated in breach of these Terms;

    4. the referral relationship is recognised by KOA's affiliate platform or internal records; and

    5. KOA has not paused, varied, withdrawn or ended the promotional offer.

    No Override Commission is payable for self-referrals, household referrals, circular referrals, reciprocal referral arrangements, duplicate referrals, agency referrals without KOA's approval, fraudulent referrals, or referrals created primarily to generate override payments.

    KOA may reject, suspend or terminate any Referred Affiliate at any time. KOA may also withhold, reverse or cancel Override Commission where KOA considers there has been fraud, misuse, breach, suspicious activity, attribution error, platform error or conduct inconsistent with the program.

    KOA may extend, vary, pause, withdraw or replace the Override Promotional Period or the Override Commission offer at any time. Any extension or replacement offer must be confirmed by KOA in writing.

    Unless KOA expressly agrees otherwise in writing, the Override Commission is a promotional incentive and does not create any ongoing entitlement, ownership right, management right, agency relationship or continuing interest in KOA, the Referred Affiliate, or the Referred Affiliate's sales.

    8. Product Seeding

    Approved Affiliates may choose to receive one month of one of the following KOA Kids products to get started, subject to availability and KOA approval:

    1. Tummy Time;

    2. Boost; or

    3. Grow+Thrive.

    Product Seeding is supplied to support genuine product experience and content creation. It is not wages, salary, guaranteed compensation, or an entitlement.

    A second refill month is unlocked only after you publish or deliver an Ad-Ready Video approved by KOA.

    Any further product, refill, gifting, supply, or ongoing seeding is at KOA's discretion. KOA may refuse, pause, vary, delay, substitute, or discontinue Product Seeding at any time.

    Product supplied under the program is for your personal trial, household use, agreed content creation, or approved promotional use only. You must not resell, redistribute for value, exchange, auction, or otherwise exploit KOA products without KOA's written approval.

    9. Attribution and tracking

    Affiliate Links serve as the primary tracking and attribution method. Discount codes may serve as a secondary attribution mechanism, particularly for formats where direct linking is not possible. Discount-code use does not guarantee Commission where KOA's systems identify a conflicting, superior, invalid or ineligible attribution source.

    The attribution window for Affiliate Link tracking is 14 days from the qualifying click, unless KOA notifies you otherwise in writing.

    Attribution depends on cookies, discount code use, platform tracking, device settings, browser settings, privacy settings, affiliate platform records, order records, and related technologies. If tracking is blocked, unavailable, incomplete, deleted, or unreliable, KOA may be unable to attribute a sale and no Commission will be payable.

    KOA's affiliate platform records, order records, discount code records, and internal systems are the source of truth for attribution, absent manifest error.

    No double commission applies. A single transaction may only generate one Commission payment.

    If more than one creator, channel, code, link, campaign, ad, email, SMS, or attribution source is associated with a transaction, KOA may determine attribution and payout eligibility in its reasonable discretion.

    You must raise any dispute about attribution, statements, Commission, Bonuses, or payout calculations within 30 days after the relevant statement or payment date. If you do not raise a dispute within that period, KOA's determination is final, except in the case of manifest error.

    10. Payment

    Commissions and Bonuses are calculated monthly unless KOA states otherwise.

    Approved transactions lock at the end of the calendar month in which they occur, subject to review for refunds, cancellations, chargebacks, fraud, attribution issues, compliance issues and eligibility.

    Unless KOA states otherwise, approved payments will be made approximately 20 days after the relevant month-end lock date.

    KOA may pay by bank transfer, affiliate platform payment, PayPal or another payment method notified by KOA.

    You must provide all payment, tax, identity, business registration, ABN, GST, withholding, bank, platform or other information reasonably required by KOA. KOA may withhold payment until you provide the required information.

    You are solely responsible for your own tax, GST, income reporting, invoicing, superannuation, business registration and similar obligations arising from participation in the program. KOA may withhold amounts where required by law.

    11. Content expectations

    KOA values authentic, natural, responsible content that reflects genuine experience with KOA Kids products and is appropriate for a premium children's wellness brand.

    KOA may provide creative examples, prompts, hooks, claims guidance, scripts, talking points, technical requirements, or campaign briefs from time to time.

    Unless KOA states otherwise in writing, there is no guaranteed minimum posting obligation. However, particular benefits, including the Fast-Track Bonus and second refill month, require KOA-approved Ad-Ready Content.

    Where possible, KOA may ask you to provide an organic version for your own audience and a clean ad-ready version suitable for KOA's paid media use.

    KOA may specify technical or formatting requirements, including aspect ratio, length, hook placement, captions, safe zones, audio, editing style, subtitles, file format, raw footage delivery, or posting requirements.

    If content is posted to your own channel as a condition of a Bonus or product refill, you must keep it live for at least 30 days unless KOA approves earlier removal or asks you to remove it.

    KOA may pause your participation, deactivate your Affiliate Link or code, or remove you from the program if you become inactive, stop posting or delivering KOA-related content, fail to comply with KOA instructions, or otherwise cease engaging with the program.

    12. Content rights

    As between you and KOA, you retain ownership of the original content you create, subject to the rights granted to KOA under these Terms.

    You grant KOA a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable and sublicensable licence to use, reproduce, host, store, copy, edit, crop, resize, adapt, translate, dub, caption, combine, excerpt, publish, display, communicate, distribute, perform, promote, boost, whitelist, advertise, repurpose, and create derivative works from Approved Content.

    This licence includes the right to use your name, image, likeness, voice, biography, social handle, profile image and public creator identity in connection with the Approved Content and KOA's products.

    KOA may use Approved Content for organic marketing, paid advertising, social media, website content, email, SMS, marketplace listings, retail materials, pitch materials, internal training, archival, compliance, analytics, and other business purposes connected with KOA and its products.

    KOA and its agencies may edit, crop, resize, reformat, combine, overlay text or graphics on, subtitle, translate, dub, add calls to action, or otherwise modify Approved Content for advertising, marketing and promotional purposes.

    KOA owns all edited, adapted, reformatted, combined, captioned, dubbed, translated or derivative materials created by or for KOA from your Approved Content or raw footage, without affecting your ownership of the original content you created.

    Unless KOA expressly agrees otherwise in writing, no additional approval, reuse fee, relicensing fee, buyout fee, talent fee, whitelisting fee, paid usage fee, exclusivity fee, or other compensation is payable for KOA's use of Approved Content in accordance with these Terms.

    13. Whitelisting and paid partnership permissions

    Where requested by KOA, you agree to provide and maintain the platform permissions, partner access, whitelisting permissions, advertiser permissions, paid partnership permissions, or similar authorisations reasonably required for KOA or its agencies to run approved advertising activity from or through your social media handle or account.

    KOA and its agencies may use those permissions only for campaign management and advertising activity consistent with these Terms.

    You must not remove, restrict, interrupt, or interfere with approved whitelisting or paid partnership permissions during an active campaign without KOA's prior written approval, except where required by law or platform policy.

    KOA may stop any whitelisted, boosted, paid partnership, or other paid media activity at any time.

    14. Raw footage

    You may optionally submit raw footage to KOA unless a campaign brief states that raw footage is required.

    If you submit raw footage, you grant KOA the same rights in that raw footage as apply to Approved Content under these Terms.

    KOA may create edited or derivative content from raw footage for advertising, organic marketing, paid media, social media, website, email, marketplace, retail, internal, archival, and related business purposes.

    If KOA creates a materially new advertisement from raw footage, KOA may provide you with an opportunity to review the first publication or advertising use where practical. However, no additional approval or fee is required unless KOA expressly agrees otherwise in writing.

    15. Third-party rights and consents

    You represent and warrant that:

    1. you have the right to create, post, submit and licence the Content;

    2. the Content does not infringe any third-party intellectual property, privacy, publicity, moral, confidentiality, contractual, or other rights;

    3. you have obtained all permissions needed for any person appearing in the Content;

    4. where a child appears in the Content, you have obtained all necessary parent or guardian consents;

    5. the Content does not include music, audio, footage, images, logos, trade marks, artwork, locations, products, people, or other third-party material that would prevent KOA from using the Content in paid or organic marketing;

    6. the Content is truthful and reflects your genuine views and experience; and

    7. the Content complies with these Terms, KOA's instructions, applicable laws, applicable codes, and platform rules.

    You must provide evidence of consents, releases, permissions, or licences if KOA reasonably requests them.

    16. Advertising, disclosure and legal compliance

    You must clearly and conspicuously disclose your relationship with KOA wherever required, including where you receive gifted product, commission, bonuses, referral incentives, paid media opportunities, or any other benefit.

    Disclosures may include platform paid partnership labels, affiliate disclosures, and clear wording such as ad, sponsored, gifted, affiliate link, or I may earn a commission, as appropriate for the format, platform and applicable law.

    Disclosures must be easy to see, easy to understand, and placed close to the relevant content. They must not be hidden in a long caption, buried among hashtags, obscured, delayed, or made unclear.

    You must comply with all applicable laws, regulations, codes, guidance and platform rules, including:

    1. the Australian Consumer Law;

    2. ACCC guidance on advertising, social media promotions, influencer content, reviews and testimonials;

    3. applicable AANA codes, including the Code of Ethics and, where relevant, the Children's Advertising Code;

    4. applicable therapeutic goods advertising laws, TGA requirements and Therapeutic Goods Advertising Code requirements;

    5. privacy, spam, direct marketing and child safety laws;

    6. intellectual property laws; and

    7. all applicable platform terms and policies.

    You must not instruct, encourage, or imply that your relationship with KOA should be hidden.

    If you carry out any email, SMS, direct message or other direct marketing activity relating to KOA, you must comply with all applicable consent, sender-identification, unsubscribe, anti-spam and direct-marketing requirements. KOA may require you to stop any direct marketing activity at any time.

    17. Health claims and product claims

    You may only use Approved Claims.

    If you are a current or former health practitioner, health professional, medical researcher, allied health professional, pharmacist, nurse, doctor, dietitian, nutritionist, therapist, or any person who represents themselves as qualified or trained to diagnose, treat or prevent disease, ailment, defect or injury, you must notify KOA before publishing KOA-related Content. Unless KOA confirms in writing that the exact Content is legally permitted and approved, you must not endorse, recommend, prescribe, clinically approve, professionally approve, or imply professional or clinical support for KOA products.

    You must not make any Prohibited Claims.

    You must not state or imply that KOA products diagnose, treat, cure, prevent, relieve, manage, or improve any disease, disorder, deficiency, condition, symptom, behavioural issue, sleep disorder, digestive condition, immune condition, developmental concern, or medical concern unless KOA has approved the exact wording in writing.

    You must not:

    1. provide medical advice;

    2. suggest that KOA products replace medical care, medical advice, a balanced diet, prescribed treatment, or professional support;

    3. make guaranteed-result claims;

    4. make exaggerated before-and-after claims;

    5. make fabricated or unsupported claims;

    6. claim that results are typical unless KOA has approved the exact wording;

    7. compare KOA products to medicines or therapeutic treatments unless KOA has approved the exact wording;

    8. make claims about a child's health outcome unless KOA has approved the exact wording;

    9. use fear-based, shame-based, or pressure-based health messaging; or

    10. use any claim that KOA asks you to remove or change.

    You must not make a testimonial about therapeutic effects or personal therapeutic outcomes from KOA products unless KOA has approved the exact wording in writing.

    If you are unsure whether a claim, caption, review, endorsement, testimonial, comparison, hook, comment, response, voiceover, or statement is allowed, you must not use it unless KOA approves it in writing.

    KOA may require you to edit, correct, remove, archive, disable, or stop publishing any content, claim, caption, story, reel, comment, review, testimonial, or statement relating to KOA or its products. You must comply promptly and within the timeframe specified by KOA.

    Where you control or can moderate comments, replies, reviews or other third-party content on KOA-related posts or pages, you must use reasonable efforts to hide, remove or correct non-compliant, misleading, therapeutic, disease-related or otherwise risky statements if KOA asks you to do so.

    18. Brand protection and program rules

    You must represent KOA honestly, respectfully, and consistently with KOA's brand values.

    You must not:

    1. create fake KOA accounts, pages, groups, profiles, listings, stores, domains, subdomains, apps, handles, or advertisements;

    2. impersonate KOA or suggest that you are KOA, an employee of KOA, a medical representative of KOA, or authorised to bind KOA;

    3. use KOA's brand name, product names, logos, images, trade marks, misspellings, or confusingly similar variations in a domain name, social handle, app name, paid ad account, marketplace listing, or other digital property without KOA's written approval;

    4. bid on KOA brand terms, product names, misspellings, or confusingly similar keywords on any paid search or pay-per-click platform without KOA's written approval;

    5. run Meta, TikTok, Google, Pinterest, YouTube, marketplace, native, display, paid search, paid social, or other paid ads for KOA products without KOA's written approval;

    6. post Affiliate Links or discount codes on coupon sites, deal forums, cashback sites, browser extensions, voucher aggregators, code scraping tools, or similar channels without KOA's written approval;

    7. use fake redirects, bots, hidden links, iFrames, spyware, cookie stuffing, forced clicks, misleading links, or manipulative tracking methods;

    8. send unsolicited bulk email, SMS, direct messages, spam, or unlawful marketing communications, or send commercial electronic messages without legally valid consent, sender identification and unsubscribe mechanisms;

    9. run giveaways, competitions, lotteries, or prize promotions involving KOA without KOA's written approval;

    10. direct KOA advertising primarily to children, use kidfluencers, or include calls for children to ask a parent, carer or other person to buy KOA products, unless KOA has approved the content in writing;

    11. offer unauthorised discounts, rebates, cashbacks, incentives, or side payments;

    12. make misleading scarcity, price, discount, stock, shipping, or availability claims;

    13. use content that is unsafe, exploitative, discriminatory, hateful, sexually explicit, violent, unlawful, misleading, or inappropriate for a family brand;

    14. use children in unsafe, exploitative, humiliating, medicalised, or inappropriate ways;

    15. damage KOA's reputation or parent trust; or

    16. engage in conduct KOA reasonably considers inconsistent with the program.

    19. Non-exclusivity

    This program is non-exclusive. You may work with other brands unless KOA and you expressly agree otherwise in writing.

    KOA may work with other creators, affiliates, ambassadors, practitioners, agencies, and partners.

    KOA may decline to approve, boost, whitelist, or use your content if KOA considers that your other partnerships, recent posts, competing product promotions, or public conduct create a brand conflict, compliance risk, or reputational concern.

    20. Suspension and termination

    These Terms apply from the date you accept them or begin participating in the program and continue until terminated.

    KOA may suspend or terminate your participation at any time, with or without cause, by written notice.

    KOA may suspend or terminate your participation immediately if KOA considers that there is fraud, misuse, non-compliance, misleading content, unauthorised claims, brand risk, legal risk, reputational concern, inactivity, operational necessity, or breach of these Terms.

    You may terminate your participation by giving KOA written notice. KOA may deactivate your Affiliate Link, code, platform access, whitelisting permissions, or account status at any time after termination notice is given.

    Upon suspension or termination:

    1. you must stop presenting yourself as a KOA Affiliate if KOA asks you to do so;

    2. KOA may deactivate your Affiliate Link and code;

    3. KOA may withhold, reverse, or cancel unpaid Commission or Bonuses where permitted by these Terms;

    4. KOA may continue using Approved Content and derivative materials in accordance with these Terms;

    5. rights and obligations that accrued before termination continue; and

    6. confidentiality, content rights, moral rights consents, indemnities, limitations of liability, audit rights, privacy, dispute resolution, and other provisions intended to survive continue.

    Unless KOA agrees otherwise in writing, no Commission is payable on transactions occurring after KOA deactivates the relevant tracking method.

    21. Moral rights

    To the fullest extent permitted by law, you provide genuine and informed consent for KOA and its authorised agencies, licensees, assignees and sublicensees to edit, crop, modify, adapt, reformat, combine, caption, dub, translate, omit attribution from, and otherwise deal with your Approved Content, raw footage and derivative works in accordance with these Terms.

    This consent is irrevocable once the relevant content has been approved, supplied to KOA, or used by KOA in accordance with these Terms.

    22. Confidentiality

    You must keep KOA's non-public information confidential, including campaign strategy, claims guidance, sales data, commission structures, product information, platform access arrangements, performance data, business plans, creative strategy, and other confidential or commercially sensitive information.

    This does not prevent you from making legally required disclosures that you may receive gifted product, commissions, bonuses, referral incentives, paid partnership opportunities, or other benefits from KOA.

    Confidentiality does not apply to information that is public through no breach by you, was lawfully known to you without restriction before disclosure, or must be disclosed by law, provided that you give KOA prompt notice where legally permitted.

    23. Privacy and data

    KOA may collect, use, store and analyse information relating to Affiliate Links, discount codes, referral activity, attributed sales, account status, Commission, Bonuses, engagement metrics, Content, platform permissions, compliance records, payment records, and related program data for the purposes of administering the program, attributing sales, calculating payments, monitoring compliance, detecting fraud or misuse, resolving disputes, and enforcing these Terms.

    You must not provide KOA with personal information about any other person unless you have authority to do so.

    If you provide personal information about another person, including a child appearing in Content, you warrant that you have obtained all necessary consents and that KOA may collect, use and disclose that information for the purposes of the program.

    KOA may process or store affiliate-related information in Australia and in other countries where KOA's affiliate platforms, payment processors, agencies, analytics providers, contractors or service providers operate.

    KOA may retain affiliate-related records for as long as reasonably necessary for program administration, payment, tax, accounting, legal, regulatory, dispute resolution, fraud prevention, compliance and enforcement purposes.

    KOA's Privacy Policy also applies to the handling of personal information.

    24. Indemnity

    You agree to indemnify KOA, its related entities, directors, officers, employees, contractors, agencies and representatives against any claim, loss, liability, damage, cost or expense, including reasonable legal costs, arising from or in connection with:

    1. your breach of these Terms;

    2. your Content;

    3. any claim that your Content infringes third-party rights;

    4. your failure to obtain required permissions, releases or consents;

    5. any non-approved claim, Prohibited Claim, misleading claim, or unlawful statement made by you;

    6. any failure to comply with advertising, disclosure, therapeutic goods, privacy, consumer protection, intellectual property, spam, direct marketing, or platform requirements;

    7. fraud, misuse, negligence, wilful misconduct, or unlawful conduct by you; or

    8. any tax, GST, superannuation, reporting, employment, agency, or similar obligation relating to amounts paid or benefits provided to you.

    25. Limitation of liability

    To the maximum extent permitted by law, KOA is not liable to you for indirect, incidental, special, consequential, exemplary or punitive loss or damage, including loss of profits, revenue, opportunity, goodwill, expected savings, business interruption, loss of data, platform issues, tracking failures, attribution failures, or loss of anticipated Commission or Bonuses.

    KOA's aggregate liability to you arising out of or in connection with the program or these Terms is limited to the total Commission actually paid or payable to you under these Terms in the six months immediately preceding the event giving rise to the claim.

    Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

    26. Audit and compliance records

    You must maintain reasonable records relating to your compliance with these Terms for two years after termination.

    KOA may request relevant records where reasonably necessary to investigate suspected fraud, misuse, non-compliance, payout disputes, unauthorised claims, content rights issues, or breach of these Terms.

    You must cooperate reasonably with KOA's investigation of any suspected breach, fraud, misuse, complaint, platform issue, advertising issue, regulatory concern, or customer concern.

    27. Dispute resolution

    If a dispute arises in connection with these Terms, the parties must first attempt to resolve it in good faith through direct discussion.

    Nothing prevents KOA from seeking urgent injunctive, interlocutory, takedown, platform, or equitable relief where reasonably required.

    28. Force majeure

    Neither party will be liable for failure or delay in performing obligations under these Terms to the extent caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, labour disputes, internet outages, platform outages, supply chain disruption, government action, epidemic, pandemic, or failures of third-party services.

    29. General

    29.1 Independent contractor

    The relationship between KOA and you is that of independent contractors. Nothing in these Terms creates an employment, partnership, joint venture, fiduciary, agency, franchise, or representative relationship.

    You have no authority to bind KOA, make promises for KOA, incur obligations for KOA, give medical advice on behalf of KOA, or represent that you are employed by KOA.

    29.2 No guaranteed income

    KOA does not guarantee any sales, Commission, Bonus, product supply, campaign activity, paid media spend, whitelisting spend, content usage, traffic, conversion rate, or income.

    29.3 Assignment

    You may not assign, transfer, novate, subcontract, or otherwise dispose of any right or obligation under these Terms without KOA's prior written consent.

    KOA may assign or transfer its rights and obligations to a related body corporate or in connection with a restructure, sale of business, sale of assets, merger, acquisition, or transfer of the program.

    29.4 Amendments

    KOA may update or amend these Terms from time to time by giving notice, publishing an updated version, emailing you, updating the affiliate platform, or using another reasonable notice method.

    Unless KOA states otherwise for legal, compliance, fraud-prevention or platform-integrity reasons, amendments apply prospectively and do not reduce Commission or Bonuses already accrued on Eligible Sales before the effective date of the amendment. Amendments do not affect content rights, confidentiality obligations, indemnities, payment adjustments or other rights and obligations already accrued before the amendment takes effect.

    If you do not agree to an amendment, you may stop participating in the program. Continued participation after the effective date of an amendment constitutes acceptance of the updated Terms.

    29.5 Notices

    Notices must be in writing and sent to the email address or other contact details notified by the relevant party.

    Email notices are deemed received when sent unless the sender receives an automated delivery failure notice.

    29.6 Entire agreement

    These Terms, together with any approved onboarding form, program schedule, campaign brief, written claims guidance, or written commercial terms issued by KOA, constitute the entire agreement between the parties in relation to the program.

    29.7 Severability

    If any provision of these Terms is invalid, illegal or unenforceable, that provision is severed to the extent necessary and the remainder continues in full force.

    29.8 Waiver

    No failure or delay by KOA in exercising a right operates as a waiver.

    29.9 Survival

    Any provision that by its nature should survive termination continues, including provisions relating to content rights, moral rights, confidentiality, indemnity, limitation of liability, privacy, audit rights, dispute resolution, payment adjustments, and governing law.

    30. Governing law

    These Terms are governed by the laws of New South Wales, Australia.

    Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.